Overview

GE Vernova’s innovative and high-quality services help maintain and optimize high-voltage electrical assets throughout their entire lifecycle. Leveraging the design and manufacturing knowledge of our skilled engineers, the customized service solutions ensure the substations and networks perform as planned. Field and technical experts deliver services for applications across the power system, keeping assets up-to-date, safe, reliable and efficient while improving customers’ return-on-investment.

Services are available for each of our HV/MV product and systems. These services are tailored to optimize the operation our portfolio, including gas-insulated switchgear, transformers, circuit breakers, disconnectors, instrument transformers, and power electronics systems.

Services by application

Ensuring optimal performance

GE Vernova recommends regular maintenance on equipment to ensure optimal operation and to reduce the risk of failure. Maintenance plans must be carried out by a qualified field services supervisor with the prerequisite technical levels. During warranty period, various maintenance levels must be conducted by the manufacturer on a regular basis related to the equipment. GE Vernova’s local teams can support customers with emergency repairs, time-based, predictive and corrective maintenance.

Maintenance
Spare parts management
  • Spare parts kits for maintenance & repair
  • Strategic spare parts stock for critical or out-phased equipment
  • Spare Parts Pooling reducing outage duration and inventory cost
Permanent hotline
  • 24/7 technical support
  • Guaranteed response time
  • Grid Experts Escalation

Solving performance or obsolescence issues

GE Vernova supports the decision-making process by providing a cost-efficient solution for substations and products requiring improved performance, standard or technological enhancements or to resolve some obsolescence issues. GE Vernova’s engineered solutions are based on condition and life assessment of any high voltage equipment including third party original equipment manufacturer.

Renovation and overhaul
  • Substation overhauling
  • Key parts change with no major upgrade
Retrofit and upgrade
  • Installation of monitoring devices on operating assets, including remote monitoring
  • Implementation of last technology solution on brownfield assets
  • Change/retrofit some key parts with major upgrade, including circuit breaker retrofit for GIS
Extension
  • Installation of additional bays and/or poles to an existing substation (legacy, third party or mix)

Supporting performance and teams’ development

It’s key to enabling staff to maintain peak equipment performance in a safe environment. Gaining hands-on experience and enhancing technical skills will add long-term value to your business and career. GE Vernova’s network of Technical Institutes offers a full range of training in electrical grid safety, operations and maintenance of our power equipment, protection and control, and network management solutions, near your location. Trainees benefit from trainers’ expertise in techniques and field experience combined with pedagogy.

Improve Your Outcomes With Flexible Service Agreements

Business environment is constantly transforming for substation owners but the need to deliver consistent outcomes remains. That’s where a Flexible Service Agreement can help. By partnering with GE Vernova on a long term, customers can realize the full potential of their electrical substations and network assets while balancing performance and investment, along with predictable costs and flexible billing arrangements, letting them get back to focusing on what matters.